COMMUNITY
CUSTOMER CENTER
+82-70-8670-1131
WEEK : 10:00 ~ 18:00
LUNCH : 12:30 ~ 13:30
SAT, SUN, HOLIDAY OFF
Current Page
  1. Home
  2. Forum
  3. Notice

Notice

Important notices

Forum Details
Title HANK Cancel/Exchange/Refund
Posted by HANK (ip:)
  • Date 2016-05-24 15:18:27
  • Recommend Recommend
  • View 242
Rate 0points

Cancel/Exchange/Refund


  • We are carefully checking quality and inspection the products. however, we are responsible for exchange which defective product.
  • Please let me know when you return the item.
  • cs@hankei.co.kr
  • ※ HANK contact for an email address.

  - Cancel
  • You may cancel the order through e-mail application before shipment.
  • If you purchase with non-deposit account,you can cancel order in my homepage by yourself before payment.
  • If you'd like to cancel order for your own will after shipment,buyer has to bear the shipping fee back and forth.

  - Refund
  • If you need to exchange/return goods,please contact us via email or board for application within 7 business days after arrived the product.
  • Under the condition of inappropriate size,you can exchange when stock is available.
  • Exchange/refund caused by a change of buyer's will,we may charge you handling fee and buyer is responsible for shipping fee back and forth.
  • As soon as your application is confirmed,we will inform you corresponding cost.
  • Seller is responsible for shipping fee if product is not described as advertisement,defective goods,shipped incorrectly item.
  • ※ In addition, exchange/return is carried out as per terms&policy.

 - Case of impossible return
  • non-defective, shipped correctly item
  • Doesn't have any reason for return
  • customer tear off the tag, label and price from the product.
  • All the items must be unworn and in same condition it was received
  • Any scratch and damage by customer
  • Products must be returned in the original box or packing
  • If you have not follow the return schedule
  • For same categories goods,please copy the original item or damaged package

  -Exchange
  • We can not be approved exchange in any case. - If you want exchange, you have to cancel your order and re-order you want to get the item. (Please check our cancel policy)
Attachment
Password Please enter password to remove or edit this post.
관리자게시 게시안함 Spam Not Spam
List Delete Modify Reply
Edit Comment

Password :

Edit Cancel

/ byte

Password : Submit Cancel

 
About Us
Service Terms & Policy
Privacy Policy
User Guide
Contact us